Fraudulent Phone Messages Request Account Information

Co-Op Financial Services, a credit union service organization, reports that a credit union in the Provo, Utah area is experiencing an automated phone message attack. Co-Op describes the attack as follows:

“Pre-recorded phone messages are being delivered to random consumers with the warning that their debit cards have been closed. When the consumers call the telephone number provided by the fraudsters they hear a recording that requests a 16-digit card number and PIN.”

If you receive one of these messages, do not return the call. ECCU will never ask for your 16-digit card number or PIN by phone, via our website, or by email. Please notify ECCU immediately if you receive such a fraudulent phone message.

To avoid becoming a victim of fraud, always keep your ECCU debit card (and all other credit/debit cards) securely in your possession.