Contact ECCU

If you can’t find what you need on our site, look it up quickly in the FAQs.

Call Us

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT). After hours, please leave a detailed message.

800.634.3228 – Toll-free (United States and Canada)
714.671.5700 – Local
714.671.5705 – International
714.671.5775 – Fax

Phone*Link (24-Hour Telephone Account Access)

800.540.LINK (5465) – Toll-free (United States and Canada)
714.671.5701 – International

Prospective members:
Consumer members:
Ministry members:

Reminder: Please do not send account information or sensitive personal information via email including complete account numbers, Visa® card number, Social Security number, or tax identification number.

Report a Lost or Stolen Card

Debit Card
888.241.2510 – Domestic
909.941.1398 – International

Credit Card
800.VISA.911 – Domestic
727.570.4849 – International

Mailing Addresses

Standard Mailing Address: For general banking correspondence, including applications
P.O. Box 2400
Brea, CA 92822-2400

Bank-By-Mail Deposit Address
P.O. Box 1239
Brea, CA 92822-1239

ECCU Supervisory Committee
Attn: Supervisory Committee
P.O. Box 2400
Brea, CA 92822-2400

Physical Addresses

Southern California Headquarters
955 West Imperial Highway, Suite 100
Brea, CA 92821-3815
Monday through Friday, 9:30 a.m. – 4:30 p.m. (Pacific Standard Time)

Colorado Springs Regional Office
9240 Explorer Drive, Suite 101
Colorado Springs, CO 80920-5001
Monday through Friday, 9:30 a.m. – 5:00 p.m. (Mountain Time)
You may use FedEx or UPS to mail to the street addresses. However, for the fastest processing, please send regular mail to the post office boxes listed above.

Media Contact

Brenda Springer
714.671.5700 ext. 1478

For more information, please visit our Media page or see our latest News.