Contact ECCU

We’d love to hear from you.

Or, for even faster answers to common questions, you can check the FAQs here.


Personal Banking Contact Us

Personal Banking

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT).
24/7 support is available to assist you with general questions and basic transactions.

U.S. and Canada – 800.634.3228
International - 714.671.5705
Fax - 714.671.5775
memberservice@eccu.org

Ministry Banking Contact Us

Business/Ministry Banking

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT).

U.S. and Canada – 800.921.1130
Fax - 714.671.5775
ministry@eccu.org

Debit/Credit Card Contact Us

Report a Lost or Stolen Card

Debit Card
Domestic - 888.241.2510
International - 909.941.1398

Credit Card
Domestic - 800.VISA.911
International - 727.570.4849


View ECCU Holiday Hours

Reminder: You may also send a secure message through online banking. Please do not send account information or sensitive personal information via email including complete account numbers, Visa® card number, Social Security number, or tax identification number.

Location

Southern California Headquarters

ECCU
955 West Imperial Highway, Suite 100
Brea, CA 92821-3815
USA
Monday through Friday, 9:30 a.m. – 4:30 p.m. (Pacific Standard Time)
Local - 714.671.5700
askeccu@eccu.org

You may use FedEx or UPS to mail to the street address. However, for the fastest processing, please send regular mail to the post office box listed below.

Standard Mailing Address

ECCU
P.O. Box 2400
Brea, CA 92822-2400
USA

Bank-By-Mail Deposit Address

ECCU
P.O. Box 1239
Brea, CA 92822-1239
USA

Phone*Link (24-Hour Telephone Account Access)

Toll-free (U.S. and Canada) - 800.540.LINK (5465)
International - 714.671.5701