How do I change my PIN?
Personal identification numbers are generated automatically. ECCU staff does not have access to PINs and cannot provide them to members over the phone or via email.
If you forgot your PIN or want to request a new one, contact Member Services via a secure online banking message or call 800.634.3228 from the United States and Canada or 714.575.5705 internationally.
PINs are mailed to the account address on file.
If you request RUSH delivery of a replacement PIN, the shipping fee is $25 for domestic and $50 for international.