Member Support

Your banking needs are our priority. If you have not found what you need on our site, look it up quickly in the FAQs.

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Call

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT)
After hours, please leave a detailed message.

800.634.3228 – Toll-free (United States and Canada)
714.671.5700 – Local
714.671.5705 – International
714.671.5775 – Fax

Consumer banking: Select Option 3

Phone*Link (24-Hour Telephone Account Access)
800.540.LINK (5465) – Toll-free (United States and Canada)
714.671.5701– International

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Email

memberservice@eccu.org
Important reminder: Members agree to not send complete account number(s), Visa® credit card or Visa® Gold check card number(s), or Social Security number(s) or tax identification number(s) when corresponding electronically with ECCU.

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Mail

General Banking Correspondence (including applications and bank-by-mail deposits)
ECCU
P.O. Box 2400
Brea, CA 92822-2400
USA