Member Support

Your banking needs are our priority. If you have not found what you need on our site, look it up quickly in the FAQs.

Call Us

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT)
After hours, please leave a detailed message.

800.634.3228 – Toll-free (United States and Canada)
714.671.5700 – Local
714.671.5705 – International
714.671.5775 – Fax

Consumer banking: Select Option 3

Phone*Link (24-Hour Telephone Account Access)
800.540.LINK (5465) – Toll-free (United States and Canada)
714.671.5701– International

Email Us
Important reminder:Members agree to not send complete account number(s), Visa® credit card or Visa® Gold check card number(s), or Social Security number(s) or tax identification number(s) when corresponding electronically with ECCU.

Mailing Addresses

General Banking Correspondence (including applications)
955 West Imperial Highway
Brea, CA 92821-3815

Bank By-Mail Deposit Address
9240 Explorer Drive, Suite 101
Colorado Springs, CO 80920-5001