Member Support

Your banking needs are our priority. If you have not found what you need on our site, look it up quickly in the FAQs.

Call Us

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT)
After hours, please leave a detailed message.

800.634.3228 – Toll-free for Members (United States and Canada)
714.671.5700 – Local
714.671.5705 – International
714.671.5775 – Fax

Consumer banking: Select Option 3

Phone*Link (24-Hour Telephone Account Access)
800.540.LINK (5465) – Toll-free (United States and Canada)
714.671.5701 – International

Email Us

memberservice@eccu.org
Important reminder:Members agree to not send complete account number(s), Visa® credit card or Visa® Gold check card number(s), or Social Security number(s) or tax identification number(s) when corresponding electronically with ECCU.

Mailing Addresses

General Banking Correspondence (including applications)
ECCU
955 West Imperial Highway
Brea, CA 92821-3815
USA

Bank By-Mail Deposit Address
ECCU
9240 Explorer Drive, Suite 101
Colorado Springs, CO 80920-5001
USA