Member Support
Your banking needs are our priority. If you have not found what you need on our site, look it up quickly in the FAQs.
Call Us
Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT)
After hours, please leave a detailed message.
800.634.3228 – Toll-free for Members (United States and Canada)
714.671.5700 – Local
714.671.5705 – International
714.671.5775 – Fax
Consumer banking: Select Option 3
Phone*Link (24-Hour Telephone Account Access)
800.540.LINK (5465) – Toll-free (United States and Canada)
714.671.5701 – International
Email Us
memberservice@eccu.org
Important reminder:Members agree to not send complete account number(s), Visa® credit card or Visa® Gold check card number(s), or Social Security number(s) or tax identification number(s) when corresponding electronically with ECCU.
Mailing Addresses
General Banking Correspondence (including applications)
ECCU
955 West Imperial Highway
Brea, CA 92821-3815
USA
Bank By-Mail Deposit Address
ECCU
9240 Explorer Drive, Suite 101
Colorado Springs, CO 80920-5001
USA