Member Support

Your banking needs are our priority. If you have not found what you need on our site, look it up quickly in the FAQs.

Phone Icon

Call

Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT)
24/7 support is available to assist you with general questions and basic transactions.

U.S. and Canada – 800.634.3228
International - 714.671.5705
Fax - 714.671.5775

Phone*Link (24-Hour Telephone Account Access)
U.S. and Canada – 800.540.LINK (5465)
International - 714.671.5701

Email Icon

Email

memberservice@eccu.org
Important reminder: Members agree to not send complete account number(s), Visa® credit card or Visa® Gold check card number(s), or Social Security number(s) or tax identification number(s) when corresponding electronically with ECCU.

Cards Icon

Report a Lost or Stolen Card

Debit Card
Domestic - 888.241.2510
International - 909.941.1398

Credit Card
Domestic - 800.VISA.911
International - 727.570.4849

Mail Icon

Mail

General Banking Correspondence (including applications and bank-by-mail deposits)
ECCU
P.O. Box 2400
Brea, CA 92822-2400
USA