Member Support

Your banking needs are our priority. If you have not found what you need on our site, look it up quickly in the FAQs.

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Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT)
24/7 support is available to assist you with general questions and basic transactions.

U.S. and Canada – 800.634.3228
International - 714.671.5705
Fax - 714.671.5775

Phone*Link (24-Hour Telephone Account Access)
U.S. and Canada – 800.540.LINK (5465)
International - 714.671.5701

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Important reminder: Members agree to not send complete account number(s), Visa® credit card or Visa® Gold check card number(s), or Social Security number(s) or tax identification number(s) when corresponding electronically with ECCU.

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Report a Lost or Stolen Card

Debit Card
Domestic - 888.241.2510
International - 909.941.1398

Credit Card
Domestic - 800.VISA.911
International - 727.570.4849

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General Banking Correspondence (including applications and bank-by-mail deposits)
P.O. Box 2400
Brea, CA 92822-2400