Member Support
Your banking needs are our priority. If you have not found what you need on our site, look it up quickly in the FAQs.
Call
Monday through Friday – 6:30 a.m. to 4:30 p.m. (PT)
After hours, please leave a detailed message.
800.634.3228 – Toll-free (United States and Canada)
714.671.5700 – Local
714.671.5705 – International
714.671.5775 – Fax
Consumer banking: Select Option 3
Phone*Link (24-Hour Telephone Account Access)
800.540.LINK (5465) – Toll-free (United States and Canada)
714.671.5701– International
memberservice@eccu.org
Important reminder: Members agree to not send complete account number(s), Visa® credit card or Visa® Gold check card number(s), or Social Security number(s) or tax identification number(s) when corresponding electronically with ECCU.
General Banking Correspondence (including applications and bank-by-mail deposits)
ECCU
P.O. Box 2400
Brea, CA 92822-2400
USA